Saturday, 18 November, 2017

Person Who Deleted Trump's Twitter Account Said to Be Contractor

People Are Calling a Rogue Twitter Employee Who Deactivated Trump's Account a Hero Twitter Temporarily Suspends President Trump's Personal Account
Heather Davidson | 04 November, 2017, 00:53

While Trump-haters can continue to poke fun at the social media stunt, others are warning that it's not something to celebrate, especially since a New York Times article suggested that the employee responsible was a third-party contractor rather than a full-time employee.

Donald Trump's Twitter account was deactivated briefly on Thursday night by a rogue employee at the social media company.

The President sent this tweet saying quote: "My Twitter account was taken down for 11 minutes by a rogue employee".

The issue with Mr Trump's Twitter account could not seemingly have come at a more inopportune time for the company, with all of Twitter, Google and Facebook all facing hearings in the US Congress about the Russia's meddling in the 2016 presidential election.

But given Mr Trump's prominence, and his ability for trying to direct USA policy in 140 character, the episode prompted a swirl of questions about what safeguards the site uses to prevent its employees from arbitrarily taking down accounts. Trump fans slammed the suspension as Twitter's attempt to silence the President's unfiltered methods of communicating with the public. Twitter said in its posts that it was investigating and taking steps to prevent a recurrence of the incident but didn't give specifics. Twitter later blamed a company employee on his last day of work.

Trump's personal page was shut down for about 11 minutes Thursday evening by a customer support employee who was leaving the company.

"The employees are, in some ways, the weakest link", he said.

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World leaders also take the Twitter posts seriously. "I guess the word must finally be getting out-and having an impact". The official feed for the USA president, @POTUS, wasn't affected.

Twitter has struggled in recent months in how it enforces, and explains, its procedures for managing accounts that violate its policies created to prevent hate, harassment and other abuse of the platform. The U.S. president often uses Twitter to disseminate his thinking, sometimes making disparaging remarks.

A company representative declined to answer questions including how many employees can suspend an account or what special protections there are for high-profile users like Trump.

Citing current and former Twitter employees, the paper also reported that the site allows hundreds of its employees to access and disable the accounts of so-called "Very Important Tweeters".

The incident prompted a tweetstorm online. Twitter customer support cannot, however, access customers' private direct messages, nor can they tweet on behalf of other users, these people said.

To some, 11 minutes may not seem like much.

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